Features

Branded Content material: Mercedes-Benz Leads with Buyer Delight, Trouble-free Possession Expertise

Written by Raghav

Printed On Aug 25, 2021 10:00:00 AM

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With its thoughtfully crafted aftersales packages, Mercedes-Benz ensures a pleasant possession expertise for its prospects over many, a few years.

For many patrons, and particularly for first-time prospects of the storied model, shopping for a Mercedes-Benz is one thing of a life occasion. In spite of everything, a Mercedes is not only any automobile – it’s one thing particular, one thing to be cherished for years. Nonetheless, pondering of shopping for an costly luxurious automobile will also be a bit intimidating for some, given the overall notion that these will be pricey to run and troublesome to keep up. The considered shelling out massive sums of cash in direction of servicing prices and components substitute could be a deterrent for even probably the most ardent of luxurious automobile patrons.

Taking these issues into consideration, Mercedes-Benz actively works in direction of assuaging fears relating to the operating prices of its automobiles, dispelling misplaced notions relating to maintenance bills. The corporate gives a variety of fastidiously designed aftersales packages for its prospects, which assist maintain long-term servicing and upkeep prices in verify. Let’s take a better have a look at a few of these initiatives.

Star-Ease Service Packages

Star-Ease service merchandise and upkeep packages are designed for patrons’ full peace of thoughts, with pre-defined model-based upkeep prices, offering full safety in opposition to value inflation. Prospects get to avail unique advantages like precedence dealing with, a shorter ready time and faster processes. With ‘Flexi Plan,’ prospects can select as per their particular person necessities. Protection can prolong from as little as two years, going all the best way as much as 10 years of possession. Homeowners can go for Star Ease program anytime from the second they make the acquisition till the automobile’s fifth service (scheduled on the completion of 5 years or 75,000km, whichever is earlier).

With the Compact package deal, issues which might be taken care of are onboard electronics verify (by way of XENTRY, a sophisticated diagnostic instrument), substitute of fluids just like the engine oil, transmission oil, brake fluid and coolant, and substitute of consumables just like the oil filter, air filter, cabin filter and transmission filter. The Compact Plus package deal consists of the entire above, plus the substitute of components just like the brake discs, brake pads and wiper blades. Wheel alignment and balancing are additionally included on this package deal, which may prolong as much as 10 years or 200,000km, whichever is earlier.

For individuals who didn’t purchase any upkeep package deal through the first 5 years of possession, Mercedes-Benz nonetheless has you coated; you possibly can nonetheless avail the ‘worth service’ possibility for chosen fashions, which incorporates engine oil and filter substitute, in addition to a complete check-up for as little as Rs 12,999 (plus GST).

Advance Assurance Prolonged Guarantee Program

Delivered to you by Daimler Monetary Companies India, in collaboration with Reliance Basic Insurance coverage India and ICICI Prudential, the Advance Assurance Program is designed that will help you take pleasure in your Mercedes-Benz with none worries. Beneath this program, the prolonged guarantee is legitimate on completion of the usual three-years guarantee. Consumers can even select to increase it for the 4th yr or as much as the 6th yr. The Advance Assurance Program goes past your expectations to make for a very thrilling automobile possession expertise by providing an extension of guarantee, whereby guarantee phrases and circumstances stay unchanged as in comparison with commonplace guarantee phrases.

If one misses out on shopping for Advance Assurance earlier than the lapse of the usual three-year guarantee, Mercedes-Benz nonetheless has you coated. Licensed Assurance, the brand new break-in guarantee, will be purchased as soon as the usual three-year guarantee expires, topic to the fulfilment of sure phrases and circumstances. This guarantee program covers your automobile for the 4th and 5th yr of operations and gives an array of companies, overlaying sudden repairs at a value ranging from as little as Rs 12,623. Successfully, this works out to lower than the value of a single tankful of petrol per yr, which is superb worth for cash.  

The prolonged guarantee program brings with it a variety of unique companies, together with precedence dealing with and categorical insurance coverage declare processing, is honoured in any respect Mercedes-Benz dealerships throughout the nation, and is transferable, which additionally enhances the resale worth of the automobile.

Mobilo 24×7 On-Highway Help

The street can generally spring disagreeable surprises on the traveller, and getting stranded in some distant location could be a huge problem. With Mobilo, the likelihood of such incidents occurring can simply be minimised; prospects get the peace of mind of 24×7 roadside help at minimal price, as one yr of Mobilo Plus subscription prices solely Rs 3,999 – barely as a lot as an excellent pair of footwear or a pleasant shirt! With Mobilo Plus, on-road help is out there at over 900 places throughout India, for a interval of as much as eight years, of which the primary three are free. Protection consists of complete break-down help, with automobile towing, taxi service and substitute automobile, which actually does make this an amazing value-for-money package deal.

Prospects additionally get Mobilo Lite, which gives 24×7 roadside help for one yr after completion of service by a licensed Mercedes-Benz dealership. This service extends to a variety of inside 50km from the closest Mercedes-Benz dealership, with help from educated technicians being supplied in case of a breakdown.   

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Raghav