Branded Content material: Mercedes-Benz Leads with Buyer Delight, Trouble-free Possession Expertise

Written by Raghav

Printed On Aug 25, 2021 10:00:00 AM


With its thoughtfully crafted aftersales packages, Mercedes-Benz ensures a pleasant possession expertise for its clients over many, a few years.

For many patrons, and particularly for first-time clients of the storied model, shopping for a Mercedes-Benz is one thing of a life occasion. In any case, a Mercedes isn’t just any automotive – it’s one thing particular, one thing to be cherished for years. Nonetheless, pondering of shopping for an costly luxurious automotive can be a bit intimidating for some, given the final notion that these will be pricey to run and tough to take care of. The considered shelling out massive sums of cash in the direction of servicing prices and components substitute is usually a deterrent for even essentially the most ardent of luxurious automotive patrons.

Taking these issues into consideration, Mercedes-Benz actively works in the direction of assuaging fears relating to the working prices of its vehicles, dispelling misplaced notions relating to repairs bills. The corporate affords a spread of fastidiously designed aftersales packages for its clients, which assist preserve long-term servicing and upkeep prices in verify. Let’s take a more in-depth take a look at a few of these initiatives.

Star-Ease Service Packages

Star-Ease service merchandise and upkeep packages are designed for purchasers’ full peace of thoughts, with pre-defined model-based upkeep prices, offering full safety towards value inflation. Clients get to avail unique advantages like precedence dealing with, a shorter ready time and faster processes. With ‘Flexi Plan,’ clients can select as per their particular person necessities. Protection can lengthen from as little as two years, going all the way in which as much as 10 years of possession. House owners can go for Star Ease program anytime from the second they make the acquisition till the automotive’s fifth service (scheduled on the completion of 5 years or 75,000km, whichever is earlier).

With the Compact bundle, issues which are taken care of are onboard electronics verify (by way of XENTRY, a sophisticated diagnostic software), substitute of fluids just like the engine oil, transmission oil, brake fluid and coolant, and substitute of consumables just like the oil filter, air filter, cabin filter and transmission filter. The Compact Plus bundle contains all the above, plus the substitute of components just like the brake discs, brake pads and wiper blades. Wheel alignment and balancing are additionally included on this bundle, which might lengthen as much as 10 years or 200,000km, whichever is earlier.

For many who didn’t purchase any upkeep bundle throughout the first 5 years of possession, Mercedes-Benz nonetheless has you lined; you possibly can nonetheless avail the ‘worth service’ possibility for chosen fashions, which incorporates engine oil and filter substitute, in addition to a complete check-up for as little as Rs 12,999 (plus GST).

Advance Assurance Prolonged Guarantee Program

Delivered to you by Daimler Monetary Providers India, in collaboration with Reliance Common Insurance coverage India and ICICI Prudential, the Advance Assurance Program is designed that can assist you get pleasure from your Mercedes-Benz with none worries. Underneath this program, the prolonged guarantee is legitimate on completion of the usual three-years guarantee. Consumers also can select to increase it for the 4th yr or as much as the 6th yr. The Advance Assurance Program goes past your expectations to make for a very thrilling automotive possession expertise by providing an extension of guarantee, whereby guarantee phrases and situations stay unchanged as in comparison with commonplace guarantee phrases.

If one misses out on shopping for Advance Assurance earlier than the lapse of the usual three-year guarantee, Mercedes-Benz nonetheless has you lined. Licensed Assurance, the brand new break-in guarantee, will be purchased as soon as the usual three-year guarantee expires, topic to the fulfilment of sure phrases and situations. This guarantee program covers your automotive for the 4th and 5th yr of operations and affords an array of companies, masking surprising repairs at a value ranging from as little as Rs 12,623. Successfully, this works out to lower than the worth of a single tankful of petrol per yr, which is superb worth for cash.  

The prolonged guarantee program brings with it a spread of unique companies, together with precedence dealing with and specific insurance coverage declare processing, is honoured in any respect Mercedes-Benz dealerships throughout the nation, and is transferable, which additionally enhances the resale worth of the automotive.

Mobilo 24×7 On-Highway Help

The street can generally spring disagreeable surprises on the traveller, and getting stranded in some distant location is usually a large problem. With Mobilo, the likelihood of such incidents taking place can simply be minimised; clients get the reassurance of 24×7 roadside help at minimal price, as one yr of Mobilo Plus subscription prices solely Rs 3,999 – barely as a lot as an excellent pair of sneakers or a pleasant shirt! With Mobilo Plus, on-road help is accessible at over 900 areas throughout India, for a interval of as much as eight years, of which the primary three are free. Protection contains complete break-down help, with car towing, taxi service and substitute car, which actually does make this an incredible value-for-money bundle.

Clients additionally get Mobilo Lite, which affords 24×7 roadside help for one yr after completion of service by a licensed Mercedes-Benz dealership. This service extends to a spread of inside 50km from the closest Mercedes-Benz dealership, with help from skilled technicians being provided in case of a breakdown.   

About the author