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Ola plans to open 200 expertise centres amid dropping gross sales | Autocar India

Written by Ravi Kapoor

Ola CEO Bhavish Aggarwal mentioned 20 expertise centres are already operational in India.

EV start-up Ola Electrical will open greater than 200 expertise centres throughout India by March 2023, CEO Bhavish Aggarwal mentioned through a tweet on Sunday.

  • Ola’s gross sales have been on the decline for the previous few months
  • Expertise centres may additionally function after-sales contact factors

After strongly committing to a digital-only gross sales mannequin because the launch of its S1 Professional in August 2021, Ola Electrical has now mentioned it’ll open new bodily contact factors for potential patrons to expertise the product earlier than making the acquisition. 

This transfer comes after a constant decline in Ola’s gross sales previously few months. In Might 2022, as per information on the federal government’s VAHAN portal, the start-up registered 9,249 e-scooters, which made it the business chief for that month. Nevertheless, the determine was down to only 3,421 items in August. 

The rationale for this decline isn’t clear, however the sheer variety of buyer stories of varied points is more likely to have had some impact. We, too, skilled some points with our personal long-term Ola S1 Professional.

So it will seem that these expertise centres have been opened to assist arrest the falling gross sales and construct buyer confidence within the product. The expertise centres would allow the corporate to reveal and clarify its electrical scooters higher to prospects than it will have by means of the digital-only gross sales method.

Aggarwal’s tweet additional mentioned that 20 such expertise centres are already operational in India, though he didn’t specify the place these centres are situated. Reviews recommend that these centres will function after-sales and repair contact factors as nicely, nonetheless, Ola Electrical is but to verify the identical.

Do you assume expertise centres would assist Ola Electrical increase its gross sales? Tell us within the feedback part beneath.

 

About the author

Ravi Kapoor